Topics
    FAQ — Fiat Deposit
    bybit2024-09-23 16:06:28






    General Information

    What is the difference between Fiat Deposit and other payment methods?

    Fiat Deposit allows you to transfer fiat currency to your Bybit Funding Account. After that, you can purchase coins at any time with the fiat balance in your Funding Account. To learn more about other payment methods, please visit here.




    Which fiat currencies are supported for Fiat Deposit?

    You can find the list of supported currencies for fiat deposit by going to the Fiat deposit page and opening the currency menu shown below:

     

    FAQ - Fiat Dep 01.png



    On the App, please go to the Homepage and tap More, then select Fiat Deposit. Tap on the Fiat currency to access the list of supported options.

     

    FAQ - Fiat Dep 02.png




    Are there any fees associated with Fiat Deposit?

    There may be fees associated with your fiat deposit depending on the fiat currency and payment method selected. You can find the relevant fee rates applied for each fiat currency and payment method by going to the Fiat deposit page and selecting the fiat currency of your choice.

     

    FAQ - Fiat Dep 03.png



    On the App, please go to the Homepage and tap More, then select Fiat Deposit. Tap on the Fiat currency and refer to the associated fees for each payment method. 

     

    FAQ - Fiat Dep 04.png 




    Are there any KYC requirements for Fiat Deposit?

    Yes, Individual KYC Lv.1 is required. Please note that only individual KYC is accepted. Business KYC is not accepted. For more info, please refer to Benefits of Different KYC Levels.




    Do Subaccounts support fiat currency deposits?

    Subaccounts are currently not supported.




    What are the payment methods available?

    Different payment methods will be accessible based on your country/region of residence and the service providers’ availability. You may refer to this article for the restricted list.




    How long does it take for the fiat currency to be credited to my Funding Account?

    The processing time can be different depending on the fiat currency and payment method selected. You can find the estimated processing time for each fiat by going to the Fiat deposit page and selecting the fiat currency of your choice. 

     

    If the processing time has passed and you have not received the deposit in your Bybit account, kindly submit a request ticket here.

     

    FAQ - Fiat Dep 05.png



    On the App, please go to the Homepage and tap More, then select Fiat Deposit. Tap on the Fiat currency and refer to the estimated processing time for each payment method. 

     

    FAQ - Fiat Dep 06.png 




    Where can I view the fiat currency I’ve deposited once the order is complete?

    Please click on Assets Funding Account to view your purchased fiat currency under Fiat.

     

    FAQ - Fiat Dep 07.png



    On the App, please go to AssetFunding → switch to Fiat.

     

    FAQ - Fiat Dep 08.png 




    What is the fiat deposit limit applied on my account?

    You can check the deposit limit per transaction from the deposit window.

     

    FAQ - Fiat Dep 09.png 


    Deposit limits will also be applied based on your account’s KYC and VIP levels. Please refer to the table below for more information.

     

    VIP Level

    Identity Verification 

    Lv. 1

    Identity Verification 

    Lv. 2

    Business Verification

    VIP 0

    Per Order: ≤ 20k 

    Daily: ≤ 50k 

    Weekly: ≤ 100k 

    Monthly: ≤ 200k 

    Per Order: ≤ 50k

    Daily: ≤ 100k 

    Weekly: ≤ 250k 

    Monthly: ≤ 400k 

    Per Order: ≤ 50k 

    Daily: ≤ 100k 

    Weekly: ≤ 200k 

    Monthly: ≤ 400k 

    VIP 1

    Per Order: ≤ 50k 

    Daily: ≤ 100k 

    Weekly: ≤ 200k 

    Monthly: ≤ 400k 

    VIP 2

    Per Order: ≤ 50k 

    Daily: ≤ 150k 

    Weekly: ≤ 300k 

    Monthly: ≤ 500k

    VIP 3

    Per Order: ≤ 50k 

    Daily: ≤ 200k 

    Weekly: ≤ 400k 

    Monthly: ≤ 500k

    VIP 4

    VIP 5

    Supreme VIP

    Pro 1

    Per Order: ≤ 1M

    Daily: ≤ 2M

    Weekly: ≤ 4M

    Monthly: ≤ 5M

    Pro 2

    Pro 3

    Pro 4

    Per Order: ≤ 1M

    Daily: ≤ 5M

    Weekly: ≤ 5M

    Monthly: ≤ 10M

    Pro 5

    Pro 6

     

    Notes:

    — Please note that the transaction amount limits above include both Fiat Deposit and One-Click Buy transactions.

    — All fiat deposit limits shall follow USD equivalent value.

    — The accumulation of the transaction amount will be calculated from Monday, 00:00 AM UTC to Sunday, 23:59 PM UTC for the weekly total.

    — The accumulation of the transaction amount will be calculated from the first day of the month, 00:00 AM UTC to the last day of the month, 23:59 PM UTC for the monthly total.

    — Please note that for some currencies, additional verification may be requested in order for the full maximum deposit limit amount to be applied on your account

    There is a special deposit limit for PLN currency via the BLIK payment method which is ≤ 850 per order and ≤ 5k lifetime. If you plan to deposit more than the limit, you will be prompted to provide additional documents for further review. If the review is approved, you will be allowed to deposit up to the standard deposit limit. If your review is rejected, you will be advised to try other payment methods.




    Can I cancel my deposit order?

    You will not be able to cancel your fiat deposit order on Bybit. However, you may try to contact your bank to cancel the payment if the payment has not been completed.

     

     

     

    I have verified my Bybit account. Why was I prompted to provide additional Identity Verification?

     

    FAQ - Fiat Dep 20.png

     

    Due to compliance requirements, users making their first deposit through UAB Onlychain Fintech Limited may be required to provide additional identity documents other than driving license.




    How can I determine which service my selected payment method is under?

    You can find the relevant service information below the deposit information input box.

     

    FAQ - Fiat Dep 21.png 











    Deposit Method Related

    Can I link the same payment details to two different Bybit accounts?

    No, for security reasons, one payment account can only be linked to one Bybit account. If you have already associated your payment account with a Bybit account, please use another payment account for your new Bybit account.

     

     

     

    Can I remove my Tax ID?

    Yes, you can remove your Tax ID in the User Center

     

    On the website, choose the Tax ID you want to remove, click Remove Tax ID and complete the security verification. Please note that you might be prompted to answer a set of risk review questions before completing the removal.

     

    TaxID 01.png

     

     

    On the app, go to Fiat Deposit and tap on the ellipsis icon. Then, tap on Payment Method, select the Tax ID and tap on Remove Tax ID.

     

    TaxID 02.png




    How does each type of payment method work?

    Every payment method has a varying process. The following table provides a description of each payment method and its process. For detailed guidelines on each payment method, please refer to the ‘How to deposit’ articles on this page

     

    Types of Payment Methods

    Form of Receipt

    Description


    Offline Payment

    Public Account

    IBAN/ Account No


    eg. SEPA Transfer

    You need to complete the payment on your bank by entering the receiving information shown on the Bybit page, such as:

    • Receiving account number

    • Receiving account name

    • Reference ID

    • Others, such as country, BIC

    (depending on your bank requirements)

    QR Code


    eg. PIX

    You need to complete the payment on your bank APP by scanning the QR code on the Bybit page.

    Personal Account / Virtual Account (VA)

    IBAN/ Account No


    eg. SEPA Transfer 

    You need to complete the payment on your bank by entering the receiving information shown on the Bybit page, such as:

    • Receiving account number

    • Receiving account name

    • Others, such as country, BIC (depending on the user's bank requirements)


    Note: A virtual account needs to be created before making the first deposit. Typically, the application review takes 3-5 business days, and you will be notified about the application result by email.

    Online Payment

    Billing


    eg. Easy Bank Payment

    You will be redirected to your bank webpage to complete the payment. You need to provide the following information:

    • Receiving account number

    • Receiving account anime

    • Billing address

    • Other 

    Online banking


    eg. Bank Transfer

    You will be redirected to your bank webpage to complete the payment. The process can be as follows:

    • Fill in the authorization code 

    • Or complete card and password information verification

    Electronic wallet


    eg. QIWI/ZEN

    You will need to associate your electronic wallet with your Bybit information. Please make sure that you register your electronic wallet with the same Bybit information below:

    • Identity Verification

    • Phone Number

    • Email Address

     

    Note: 

    — Additional verification may be requested by the service provider.

    — The payment method examples provided above are given for illustrative purposes only. Based on your country of residence and the service providers’ availability, not all payment methods will be accessible.




    What if I am unable to find my preferred bank on the bank list?

    If the bank you intend to use for the selected payment method is not found on our supported bank list, it means our service provider does not currently extend support to that particular bank. Kindly select alternative banks or other payment methods.

     

     

     

    How do I identify the country of a Beneficiary IBAN?

    You may identify the IBAN country based on the first two letters stated in the IBAN. 











    Order Related

    How to make a successful fiat deposit?

    The depositor's details must align precisely with your Bybit KYC details. Using third-party accounts for payment transfers is strictly prohibited. Please ensure that the payer information, such as full name and Tax ID, consistently matches the details provided in your Bybit KYC. Otherwise, it may cause the deposit to fail and further review is required. Please note that the review may take 7-14 working days, assuming all required information has been promptly provided upon request.




    Where can I check my order status? 

    Your order details can be found on the order page.

     

    FAQ - Fiat Dep 11.png    




    Why does my fiat deposit order status show "Deposit Processing"?

     

    FAQ - Fiat Dep 12.png

     

    In order for your deposit order to be completed, you will need to submit additional information. Please check your mailbox and follow the instructions in the email to provide the required information. In case you did not receive the email, we recommend placing a new Fiat Deposit order on the Bybit website or visiting the Fiat Deposit Order page and hovering your mouse over the red question mark to submit the verification documents. 




    Why does my fiat deposit order status show "Processing"?

     

    FAQ - Fiat Dep 13.png

     

    If your fiat deposit order has passed the processing time indicated and the payment has not been deducted from your bank account, you may disregard this order and proceed to place a new fiat deposit order. The "Processing" status should be updated shortly after the processing time is over. If your payment was deducted from your bank account and the status is still "Processing" after 3 business days, kindly submit a request here.




    Why does my fiat deposit order status show "Failed" even though I have made the payment?

    In order for the relevant team to investigate further, kindly submit a request here.




    Why is my fiat deposit frozen?

    Some fiat deposits can be frozen for some time due to a transaction review by our risk team. You will receive an email with more information about the status of your deposit once a transaction triggers a review. Please note that this review may take up to 48 hours.




    Where can I view my order history?

    To view your order history, please click on Orders in the upper right corner for more details.

     

    FAQ - Fiat Dep 14.png

     

    FAQ - Fiat Dep 15.png



    On the App, please go to the Homepage → tap MoreFiat Deposit → click on the paper icon located at the upper right corner. 

     

    FAQ - Fiat Dep 16.png

    Was it helpful?
    yesYesyesNo