How to Contact ApeX Protocol Support

    bybit2022-12-06 06:12:52

    Here is a step-by-step guide on how you can reach out to ApeX Protocol Support via ApeX Protocol Official Discord ticketing service. 

     

    Step 1: Log in to Discord 

    Please register for an account if you haven’t done so yet. You will also be required to verify your Discord account through an email/SMS sent to your registered email address, phone number or other 2FA options.

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    Step 2: Join the ApeX Protocol Official Discord Channel.

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    Step 3: Complete your verification process with the next few steps.

    a) Close the welcome message by clicking on I’ll just look around for now.

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    b) You will arrive in the #✅get-roles channel. Click on Complete to agree to the server rules.

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    c) Read through the server rules and click the checkbox next to I have read and agree to the rules, then click on Submit.

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    d) You will now see the #✅get-roles channel again. Click on the ✅ emoji and wait for the server bot to verify you and assign you a role to access the rest of the channels.

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    Step 4: Proceed to our support channel.

    Once you’ve received your role, you’ll be able to see the entire list of channels that you can access. Scroll down the list to find #🎟support-channel and click on it.

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    Step 5: Submit your ticket via the Ticket Tool.

    a) Once in the channel, click on Create ticket to request for a new ticket.

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    b) The bot will generate a private channel for you. Click on #ticket-xxxx link to proceed to your private channel.

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    c) You can now type in the chat message field to inform our support team about your issue. Please wait patiently as our support team will get back to you shortly.

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    d) Feel free to hit the Close button if your issue has been resolved.

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