What happens after I delete my account?
Once your account is deleted, all your personal data, saved preferences, and associated content will no longer be accessible. However, certain data may still be retained on our servers as required for legal, regulatory, or operational purposes. This action is irreversible.
Can I recover my account after deletion?
No, account deletion is a permanent and irreversible process. Once confirmed, your account and all associated data cannot be recovered. However, certain data may still be retained on our servers as required for legal, regulatory, or operational purposes.
What if I accidentally delete my account?
We recommend reviewing all prompts carefully before confirming account deletion. Due to the permanent nature of the deletion, we cannot recover accidentally deleted accounts.
Will my data be completely removed along with my account?
According to Bybit Privacy Policy, please note that Bybit is required by law to keep certain personal data for a period of time — for example, to comply with Anti-Money Laundering (AML) regulations or in case of future legal matters. Your data will be deleted once the legal retention period has passed.
What happens to my existing assets, coupons, and bonuses?
All assets, coupons, and bonuses will be cleared. However, to proceed with account deletion, the total assets across all accounts (excluding TradFi account balance, bonus, coupon, and trial card) must be less than or equal to 5 USDT.
Can I still export or download my history data after account deletion?
No. The transaction logs and order history of the account will no longer be visible or available for download. Therefore, we encourage users to export their data from Data Export before proceeding with account deletion.
What will happen if there is an incomplete transaction (deposit or withdrawal) after the account is deleted?
Any incomplete transaction that occurs after account deletion cannot be recovered due to the deposit and withdrawal information being removed from the system.
What will happen to my API key?
The status of your API key will be changed to "Expired".
What will happen to my linked third-party services, such as Telegram or TradingView?
The connection between your account and any third-party services will be removed.
What will happen to my Referral Account after deleting my account?
As a referrer, after deleting your account, you will no longer receive any commissions, and all referral relationships with your referees will be terminated.
Why can’t I delete my account?
To delete your Bybit account, all of the following conditions must be met. If any requirement is not satisfied, account deletion will not be available.
- The total assets of the main account and all sub-accounts are less than or equal to 5 USDT, excluding bonuses, coupons, and trial cards.
- The main account and all sub-accounts must be in normal status, with no liabilities, open positions, active orders, ongoing transactions (including deposits, withdrawals, fiat services, P2P activities, or financial products), restrictions, disputes, or pending appeal cases.
- The account is not subscribed to any Private Wealth Management (PWM) products. If applicable, please contact your Relationship Manager for assistance.
- The account does not have an active Bybit Card, nor any pending applications, transactions, refunds, or restricted card status.
- You have not created any Copy Trading Master Trader Subaccount. If you are a Copy Trading Follower, you can delete your account after unbinding all copy relationships with the master trader and closing all positions.
- The account is not bound to any institutional loans, trading teams, investors, or third-party custody services (e.g., Copper, Fireblocks).
- As a referral, your referral account’s balance must be less than or equal to 5 USDT. Any pending referral commissions must be credited and withdrawn before the account is deleted. If your account is an affiliate account, please contact your Business Development Manager for assistance.
- The number of sub-accounts under the main account is less than or equal to 20.
- The account has no linked payment methods or Tax ID, including credit cards, bank accounts, or digital wallets. You can unlink them through this page.
- A Cloud Wallet or Keyless Wallet has not been created on this account. If there is any remaining wallet balance, please contact Customer Support for withdrawal assistance.
Can I register with the same email address/mobile number after account deletion?
Yes, but you can only register 24 hours after the account has been deleted. However, for users who recently had a P2P transaction, you can only delete the account 5 days after the transaction to avoid P2P appeal on completed orders.
Additionally, you can only use the same email address or mobile number to register up to two times. After exceeding this limit, you will not be allowed to register with the same credentials.
Can I verify a new account using the same KYC information after the previous account has been deleted?
Yes. However, please note that the same KYC information can only be used to verify one account on the platform.
Can I receive new user exclusive rewards if I re-register an account using the same email or KYC information?
New user exclusive rewards can only be claimed once. If your previous account has already received the reward, the new account will not be eligible. Please note that if your previous account was flagged by our risk control system, any new account registered after deleting the old one will also be restricted from receiving rewards.
Can I verify an account using different KYC information while using the same email address/mobile number on the new account?
Yes, you can verify a new account using different KYC information while using the same email address or mobile number, as long as the KYC information is not currently verified on any other account.