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    Common Reasons for Unsuccessful Withdrawal Request Submissions
    bybit2024-03-25 09:41:11

    Here are some common reasons why withdrawal request submissions are unsuccessful. 

     

     

    1. Locked Deposits

    2. Assets locked on Buy Crypto Platform

    3. Incorrect Address Provided

    4. No Destination Tag/Memo Added

    5. 24 Hours Withdrawal Restriction

    6. Withdrawal Limit Exceeded

    7. Withdrawal Amount Exceeds Available Balance

    8. Withdrawal Amount Less than Minimum Requirement

    9. Withdrawal Suspension

     

     

     

     

     

    1. Locked Deposits 

    After coin deposits are added to your available balance, they enter a short withdrawal freeze period during which locked USD equivalent deposits cannot be withdrawn or transferred to your Funding Account, until the required number of block confirmations to unlock the withdrawal has been reached. You will see a pop-up notification of the locked deposits, as shown in the image below.
     

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    The required number of block confirmations varies for different blockchains. You can refer to the deposit window for the required number of block confirmations for each coin. 

     

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    To check the locked assets and the outstanding number of confirmations required to unlock the withdrawal, you can view go to Spot HistoryDeposit. 

     

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    2. Assets Locked on Buy Crypto Platform

    In the case that risk or abnormalities are detected in your account, the purchased assets via Buy Crypto will be temporarily locked for withdrawal. You will see the pop-up notification below if your assets are locked on the Buy Crypto platform. 

     

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    To check when a purchased asset can be unlocked for withdrawal, you can head to Funding Account History Buy Crypto

     

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    3. Incorrect Address Provided

    In the event where the address provided does not match the selected chain type, you will not be able to submit your withdrawal request. Please make sure the chain selected or the wallet address provided is correct. If you are unsure about this, please check with your recipient to confirm the wallet address and chain type.

     

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    4. No Destination Tag/Memo Added

    If the network you selected (e.g. XRP, EOS) supports a tag or memo, you will need to confirm if the receiving address requires a Tag/Memo. If the system detecting the address provided requires a Tag/Memo, you will need to enter the destination Tag/Memo before the withdrawal request can be submitted. Please ensure the Tag/Memo is filled in correctly, or else the asset will be lost.
     

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    5. 24 Hours Withdrawal Restriction

    For account and asset security purposes, the following actions will lead to withdrawal restrictions for 24 hours. You can only submit your withdrawal request after the restriction has been lifted. 

    • Change of account password

    • Change of mobile number

    • Change of email address

    • Manually disable Google Authenticator

    • Enable or disable of New Address Withdrawal Lock function


     Note: The 24 Hours Withdrawal Restriction will also apply to the P2P Selling function. 
     
     
     
     
     

    6. Withdrawal Limit Exceeded

    Bybit imposes a withdrawal limit based on the users’ KYC level as follows. You will need to complete the respective level of identity verification (KYC) according to your withdrawal amount.  
     

    KYC Level

    Non KYC

    Individual KYC Lv. 1

    Individual KYC Lv. 2

    Daily Withdrawal Limit*

    ≤ 20K USDT

    ≤ 1M USDT

    ≤ 2M USDT

    Monthly Withdrawal Limit**

    100K USDT 

    No Cap

    No Cap

     

    *Daily withdrawal limit updated every 12AM (midnight) UTC

    ** Monthly withdrawal limit will reset at 12AM (midnight) UTC on the first day of each month

     

    Note: All token withdrawal limits shall follow USDT equivalent value

     

    For more information, please refer to:

     

     

     

     

     

    7. Withdrawal Amount Exceeds Available Balance

    Please note that you can only withdraw your available balance to your Spot Account. If the amount withdrawn is less than you requested, it could be due to the following reasons: 

    • Your assets are being occupied by any active orders. You can cancel your active order and transfer to your Spot account to withdraw the amount. 

    • Bonuses cannot be withdrawn.

     

     

     

     

     

    8. Withdrawal Amount Less than Minimum Requirement

    In order to make a withdrawal, the withdrawal amount must meet the minimum withdrawal amount. You can check the minimum withdrawal amount from the withdrawal window after the chain type is selected.

     

     

     

     

     

     

    9. Withdrawal Suspension

    The withdrawal will be temporarily suspended due to wallet maintenance or a network upgrade. You can select other networks to withdraw your assets. Alternatively, you can try again later and set up an alert so that you are notified when service is resumed.

     

     

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